Your voice matters.
BPAF is committed to ensuring that concerns regarding our activities and funded projects are heard, investigated fairly, and resolved in a timely and respectful manner.
If you have experienced or witnessed environmental, social, labour, or gender-related impacts associated with BPAF or a BPAF-funded project, you may submit a grievance using the form below.
Submit a Grievance
BPAF is committed to providing an accessible, fair, transparent and confidential process for receiving and addressing concerns related to environmental and social issues associated with BPAF and BPAF-funded projects.
You may use this form to report concerns regarding:
☐ Environmental impacts
☐ Social impacts
☐ Labour or working conditions
☐ Gender equality or discrimination
☐ Community health and safety
☐ Stakeholder consultation
☐ Project implementation
☐ Other environmental or social concern
Please note: This form is not intended for reporting fraud, corruption, procurement complaints or ethical misconduct. These matters should be submitted through BPAF’s Whistleblower Mechanism.
Who Can Submit a Grievance?
Anyone may submit a grievance, including:
- Community members
- Grantees
- Contractors
- Consultants
- Employees
- Government agencies
- NGOs
- Other stakeholders
What Can Be Reported?
✔ Environmental impacts
✔ Social impacts
✔ Labour issues
✔ Gender concerns
✔ Community health and safety
✔ Stakeholder engagement
✔ Impacts from BPAF-funded projects
What Cannot Be Reported Here?
- Fraud
- Corruption
- Ethics violations
- Procurement complaints
These should instead be submitted through BPAF’s Whistleblower Mechanism.
Process Flow
Submit ⇨
Acknowledgement ⇨
(Within 7 Days)
Review ⇨
(Within 10 Days)
Investigation ⇨
(30–60 Days)
Corrective Action ⇨
Resolution & Closure
Frequently Asked Questions
Can I remain anonymous?
Yes.
Anonymous complaints are accepted, although providing contact information may assist with the investigation.
Will my identity remain confidential?
Yes, to the fullest extent possible.
How long does the process take?
Acknowledgement: within 7 days
Review: within 10 days
Investigation: typically 30–60 days
Will I receive updates?
Yes, if contact information has been provided.
Can I submit evidence?
Photos, videos and documents can all be uploaded.
Need Assistance?
Ethics & Compliance Officer
grievance@bahamasprotected.org
(242) 698-1152
204 Marina Lane
Sandyport
Nassau, Bahamas